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Privacy Policy
At Taurus Technology, your privacy is fundamental to how we operate. We are committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data across all our global operations.
Who We Are and What This Policy Covers
About Taurus Technology
Taurus Technology ("we," "our," "us") is a Managed Intelligence Provider with headquarters in Los Angeles, California, United States, and Amsterdam, Netherlands. We operate globally, serving clients and partners across multiple jurisdictions while maintaining the highest standards of data protection and privacy compliance.
This Privacy Policy reflects our brand values of integrity, trust, and clarity. We believe in plain language and straightforward communication about how we handle your information.
Scope of This Policy
This Privacy Policy applies to:
  • Visitors to our websites and digital platforms
  • Current and prospective clients
  • Business partners and vendors
  • Users of Taurus Technology digital services
  • Newsletter subscribers and marketing contacts
We operate under both United States and European Union data protection frameworks, ensuring comprehensive privacy protection regardless of your location.
Information We Collect
Transparency starts with clarity about what data we collect. We gather only the information necessary to provide our services, improve your experience, and fulfill our legal obligations. Here's a comprehensive overview of the types of information we may collect when you interact with Taurus Technology.
Personal Information
We collect identifying details you provide directly to us, including:
  • Full name and contact information
  • Email address and phone number
  • Company name and job title
  • Professional credentials
  • Communication preferences
Technical Data
When you visit our digital properties, we automatically collect:
  • IP address and geolocation data
  • Device type and browser information
  • Operating system details
  • Cookies and tracking identifiers
  • Website usage analytics and behavior
Business Information
During service engagements, we may collect:
  • Information shared during discovery calls
  • Project requirements and specifications
  • Contract and billing details
  • Service usage and performance data
  • Feedback and communication records

Voluntary Disclosure: Most personal information is provided voluntarily when you contact us, request services, or subscribe to our communications. You control what you share, and you can update or withdraw this information at any time by contacting our privacy team.
How We Use Your Information
We use the information we collect for specific, legitimate purposes that enable us to deliver exceptional service while respecting your privacy. Every use of your data serves a clear business or legal purpose, and we never use your information in ways you wouldn't reasonably expect.
01
Service Delivery and Contract Fulfillment
We use your information to provide the managed intelligence services you've requested, respond to your inquiries, process transactions, and fulfill our contractual obligations. This includes account management, technical support, and project execution.
02
Platform Optimization and User Experience
Technical data helps us understand how visitors interact with our digital properties, identify performance issues, enhance functionality, and create a more intuitive user experience. We analyze usage patterns to make data-driven improvements.
03
Legal Compliance and Security
We process certain data to comply with applicable laws, regulations, and legal processes. This includes maintaining records for tax purposes, responding to lawful requests from authorities, and protecting our legal rights and interests.
04
Communication and Marketing
With your consent, we use contact information to send service updates, newsletters, industry insights, and information about new offerings. You can opt out of marketing communications at any time while continuing to receive essential service-related messages.
Transparency in Practice
We believe in purposeful data use. Every piece of information we collect serves a specific function, whether that's delivering the services you've contracted, improving our platform's performance, meeting legal requirements, or keeping you informed about relevant updates. We don't engage in speculative data collection or retain information "just in case" it might be useful later.
Your Control
You maintain control over how we communicate with you. Unsubscribe links appear in every marketing email, and you can adjust your preferences or request data deletion by contacting our privacy team at any time.
Legal Bases for Processing Under GDPR
For our European users, the General Data Protection Regulation (GDPR) requires that we have a lawful basis for processing your personal data. We take this obligation seriously and ensure every data processing activity rests on solid legal ground. Here are the legal bases we rely on when handling your information.
Contract Performance
When you engage Taurus Technology for our managed intelligence services, we need to process your personal data to fulfill our contractual obligations. This includes delivering the services you've purchased, managing your account, providing technical support, and handling billing. Without this data processing, we cannot perform the contract we've entered into with you.
Legitimate Interests
We process certain data based on our legitimate business interests, provided these interests don't override your rights and freedoms. This includes improving our services, conducting business analytics, preventing fraud and security threats, and maintaining our IT systems. We regularly assess and balance these interests against potential impacts on your privacy.
Legal Obligations
Sometimes we must process your data to comply with legal requirements. This includes maintaining records for tax and accounting purposes, responding to lawful requests from regulatory authorities, complying with court orders, and meeting our obligations under financial and corporate law. These processing activities are mandated by applicable legislation.
Your Consent
For certain activities—particularly marketing communications and non-essential cookies—we rely on your explicit consent. You provide this through opt-in mechanisms like checkbox selections or cookie consent banners. Importantly, you can withdraw your consent at any time, and we'll promptly stop the associated processing while maintaining data needed for other legal bases.

Multiple Legal Bases: Some data processing activities may rely on more than one legal basis. For example, we might process your email address both to fulfill our contract (sending service updates) and based on your consent (sending marketing newsletters). This ensures continuity of essential communications even if you withdraw consent for marketing purposes.
Your Privacy Rights
Your privacy rights are fundamental, not just legal checkboxes. Whether you're in the European Union, California, or anywhere else in the world, Taurus Technology respects and upholds comprehensive privacy rights for all our users. We've built systems and processes to make exercising these rights straightforward and efficient.
Right to Access
You can request a copy of the personal data we hold about you. We'll provide this information in a clear, commonly used format, along with details about how we're using it, who we've shared it with, and how long we'll retain it. We respond to access requests within 30 days.
Right to Correction
If your personal information is inaccurate or incomplete, you have the right to have it corrected or updated. You can often make these changes directly in your account settings, or you can contact us to assist with updates to ensure our records remain accurate.
Right to Deletion
Also known as the "right to be forgotten," you can request that we delete your personal data under certain circumstances. We'll honor these requests except where we must retain data for legal compliance, contract fulfillment, or legitimate business purposes like defending legal claims.
Right to Data Portability
You can receive your personal data in a structured, machine-readable format and have it transmitted to another service provider. This right applies to data you've provided to us and that we process based on your consent or to fulfill a contract.
Right to Object or Restrict
You can object to certain types of processing, particularly for direct marketing purposes or processing based on legitimate interests. You can also request that we restrict processing while we investigate a dispute about accuracy or lawfulness of processing.
Right to Lodge a Complaint
If you believe we've mishandled your personal data, you have the right to file a complaint with your local supervisory authority. In the EU, this is typically your national data protection authority. In California, you can contact the California Attorney General's office.
How to Exercise Your Rights
Exercising your privacy rights is straightforward. Simply email our dedicated privacy team at privacy@taurustech.ai with your request. Please include sufficient information to verify your identity and specify which rights you wish to exercise. We'll respond promptly—typically within 30 days for most requests—and guide you through any additional steps if needed.
We don't charge fees for most rights requests, though we may charge a reasonable fee or refuse repetitive or manifestly unfounded requests. Our goal is to make the process accessible and transparent, reflecting our commitment to your privacy rights.
Data Retention: How Long We Keep Your Information
Our Retention Philosophy
We don't keep your data indefinitely. Our approach to data retention balances practical business needs with privacy principles: we retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
When data is no longer needed, we securely delete or anonymize it. This systematic approach ensures we're not accumulating unnecessary personal information while maintaining the records required for operational and legal purposes.
1
Active Client Data
Throughout our service relationship and for a reasonable period afterward to address support needs, billing inquiries, and maintain service continuity. Typically retained for the duration of the contract plus 3-7 years depending on service type and legal requirements.
2
Marketing Data
Contact information for newsletter subscribers and marketing prospects is retained until you unsubscribe or request deletion. We review and clean our marketing databases regularly, removing inactive contacts who haven't engaged with our communications for extended periods (typically 2-3 years).
3
Technical and Analytics Data
Website usage data, cookies, and analytics information are typically retained for shorter periods—usually 6 to 24 months—sufficient for performance analysis and security monitoring but automatically purged thereafter unless aggregated and anonymized for long-term trend analysis.
4
Legal and Compliance Records
Certain information must be retained longer to comply with legal obligations, including financial records, contracts, and compliance documentation. These retention periods are dictated by applicable laws, typically ranging from 3 to 10 years depending on jurisdiction and record type.

Secure Deletion: When retention periods expire, we use secure deletion methods appropriate to the storage medium and sensitivity of the data. This includes overwriting digital records, physically destroying storage media, and ensuring data cannot be recovered or reconstructed. Anonymized data used for statistical purposes is exempt from deletion requirements.
Data Sharing, Transfers, and Your Privacy
Your trust is paramount, and we want you to understand exactly how and when your data might be shared or transferred. At Taurus Technology, we maintain strict controls over data sharing and never sell your personal information to third parties. Here's our comprehensive approach to data sharing and international transfers.
1
We Never Sell Your Data
This is a firm policy: Taurus Technology does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is not a commodity. We collect and use information solely to serve you better and fulfill our obligations.
2
Service Providers and Processors
We work with carefully vetted service providers who help us deliver our services. These include cloud infrastructure providers, customer relationship management platforms, analytics tools, email service providers, and payment processors. All processors are bound by strict data processing agreements.
3
Legal and Business Transfers
We may share data when required by law, to respond to legal processes, to protect our rights and safety, or in connection with corporate transactions like mergers or acquisitions. In business transfers, your data rights and protections continue with the new entity.
International Data Transfers and Safeguards
With operations in both the United States and the European Union, Taurus Technology regularly transfers data across borders. We recognize that international transfers require additional safeguards, particularly when moving data from the EU to countries without adequacy decisions.
Standard Contractual Clauses
For EU-to-US transfers, we implement European Commission-approved Standard Contractual Clauses (SCCs) with all relevant service providers. These legally binding contracts ensure EU-level data protection requirements apply to data even after it leaves the EU.
EU-U.S. Data Privacy Framework
We monitor and, where applicable, participate in cross-border data transfer frameworks recognized by EU and US authorities. Our US operations align with Data Privacy Framework principles, providing additional assurance for transatlantic data flows.
Technical Safeguards
Beyond contractual protections, we employ encryption for data in transit and at rest, access controls, and security measures that protect your data regardless of where it's processed. These technical safeguards add layers of protection to legal frameworks.
Cookies, Tracking, and Your Control
Understanding Cookies
Cookies are small text files stored on your device when you visit our websites. They help us understand how you interact with our digital properties, remember your preferences, and improve your experience. Not all cookies are created equal—some are essential for functionality, while others help us analyze and enhance our services.
Essential Cookies
These cookies are strictly necessary for our website to function. They enable core capabilities like security, network management, and accessibility. You cannot opt out of essential cookies because they're required for the site to work properly. Examples include session cookies and security tokens.
Performance Cookies
Performance cookies collect information about how visitors use our website—which pages are visited most, error messages received, and navigation patterns. This aggregated, anonymous data helps us identify and fix issues, optimize page load times, and understand which content resonates with our audience.
Analytics Cookies
We use analytics cookies to understand user behavior in greater depth. These cookies track metrics like session duration, bounce rates, traffic sources, and conversion paths. We primarily use Google Analytics and similar tools, configured to respect privacy and anonymize IP addresses where possible.
Your Control Over Cookies
When you first visit our website, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences. You can choose to accept all cookies, accept only essential cookies, or customize your preferences by category. Your choices are stored and respected on future visits.
Beyond our consent tools, you also control cookies through your browser settings. All modern browsers allow you to refuse cookies, delete existing cookies, or receive alerts when cookies are being set. Keep in mind that blocking all cookies may impact website functionality and your user experience.

Third-Party Cookies: Some cookies on our site are placed by third-party services we use, such as analytics providers. These are governed by the third party's privacy policies. We carefully vet all third-party services and work only with providers who respect privacy standards comparable to our own.
Security, Updates, and Contact Information
Our Commitment to Security
Protecting your data is a core operational priority at Taurus Technology. We employ comprehensive security measures aligned with industry standards including SOC 2 Type II and ISO 27001 frameworks. Our multi-layered approach includes encryption for data in transit and at rest, strict access controls limiting data access to authorized personnel only, regular security assessments and penetration testing, continuous monitoring and threat detection systems, and incident response protocols ready to address any potential breaches swiftly and transparently.
While we implement robust safeguards, no system is completely immune to security risks. We remain vigilant, continuously updating our security posture to address emerging threats and maintain the trust you place in us with your personal information.
Third-Party Links
Our websites may contain links to third-party sites, services, or resources. Please note that these external sites operate independently and are not covered by this Privacy Policy. We encourage you to review the privacy policies of any third-party sites you visit. Taurus Technology is not responsible for the privacy practices or content of external websites, even if you access them through links on our platforms.
Policy Updates
We review and update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, and business operations. When we make material changes, we'll notify you through prominent notices on our website or via email to registered users. The "Last Updated" date at the bottom of this policy indicates when it was most recently revised. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contact Taurus Technology
We're here to address your privacy questions, concerns, or requests. Our dedicated privacy team is committed to responding promptly and thoroughly to all inquiries.
Email Our Privacy Team
For privacy-related questions, rights requests, or concerns:
We typically respond within 48 business hours and aim to resolve most requests within 30 days.
United States Office
Taurus Technology
Los Angeles, California
United States
Our U.S. headquarters oversees North American operations and serves as the primary contact for U.S.-based clients and partners.
European Union Office
Taurus Technology
Amsterdam
Netherlands
Our EU office handles inquiries from European users and ensures GDPR compliance for our European operations.

Last Updated: This Privacy Policy was last revised on January 15, 2025. By continuing to use Taurus Technology's services after this date, you acknowledge and accept the terms outlined in this policy.
Thank you for trusting Taurus Technology with your personal information. Your privacy matters to us, and we're committed to upholding the highest standards of data protection and transparency in everything we do.